• Bank of America, Charlotte, NC November 2000 - Present
  • VP, Systems Engineer / Systems Architect
    Technical Project Manager for infrastructure and application systems for Client Management & Credit Services business unit serving CRM capabilities to the Global Corporate Investment Bank of Bank of America. Service focus on migrating / converting systems to reduce maintenance & development costs, reduce risks and streamline services. First four months as contractor.
    • Managed enterprise project to migrate 70+ applications from legacy LDAP services to enterprise standard LDAP directory servers and services, involving coordination and management of 20 application teams and 8 infrastructure services. Awarded 2005 Bank of America Spirit Award of Excellence - reserved for top 1% performers at Bank of America.
    • Managed implementation of contingency infrastructure to support disaster recovery of critical applications hosted in J2EE Application Server environment (WebLogic, Oracle, Actuate, & Autosys), including management of first complete disaster recovery exercise.
    • Lead representative for department in enterprise Linux Center of Excellence and early advocate for Free and Open Source Software (FOSS) at Bank of America.
    • Managed design and development of single sign-on LDAP authentication component for use in 40+ J2EE applications.
    • Managed migration of infrastructure support applications to departmental Linux server used to pilot and prototype Open Source solutions for rapid application development.
    • Managed rehost of profitability reporting applications from Perl/CGI on Apache to J2EE Application Servers (WebLogic) and from Sybase to Oracle.
    • Proactively managed, designed and developed auditing components for tracking application and feature adoption by our business partners. Shared design and results with Architecture workgroup for standardizing auditing in the department.

• Maxim Group - Bank of America, Charlotte, NC June 2000 - October 2000
  • Contract Programmer. Client Relationship Management Services, Intranet profitability application development using Netscape Suitespot, Perl/CGI, Sybase Database Server under Digital Unix.

• Center for Creative Leadership, Greensboro, NC July 1997 - June 2000
  • Programmer Analyst, Information Technology Group, Jan. 2000 - Present

    Web application design, development, and testing in a team-based project environment using DHTML, ASP, and VB Components utilizing MS DNA. Design and maintenance of intranet based reporting system using Seagate Crystal Reports and IIS 4.0. Standardization and support for enterprise Intranet.

  • User Support Analyst, Information Technology Group, Jan. 1998 - Dec. 1999

    Designing, implementing, and deploying standard Enterprise NT Desktop and Laptop configurations. Support users with NT, Office applications, network environment and RAS. Participation in standards development, documentation, testing and support of various enterprise applications. Primary support contact for Intranet Advisory Board and IT Support Center Project. Support trips to campuses in Brussels, Belgium and New York, New York. Training for support staff.

   

• TekSystems, contracting to
  Center for Creative Leadership Greensboro, NC July 1997 - January 1998
  • User Support Analyst, Full Time, July 1997 - January 1998

    Analyze, resolve, and document problems with Enterprise wide network computing systems using Windows NT solutions. Enterprise wide system upgrades from Windows for Workgroups 3.11 to Windows NT Workstation 4.0 and Windows 95.

• University of North Carolina at Greensboro,
  Technology Tools Project, Greensboro, NC: Oct. 1994 - May 1997,
  • Computer Consultant II, Full-Time, Sept. 1996 - May 1997
  • Computer Consultant I, 3/4 Time, May 1995 - Aug. 1996
  • Systems Analyst, 20 hrs/wk, Student, Oct. 1994 - April 1995
    • Development of 2- and 3-tier web applications under Linux & Irix using
      • Perl,
      • CGI,
      • Java,
      • Java Servlets &
      • SQL
    • Porting CGI/Perl/msql web applications to Java/SOLID three-tier applications
    • Design and implementation of several 2- and 3-tier Web applications using Perl5 and CGI - details available upon request:
    • Management of student programmers
    • Management of Workshop labs;
    • Development of Macintosh WWW/CGI/database systems (Tango/Butler)
    • Development of systems standards and documentation
    • Presentation of seminars/workshops on HTML, Web Design, desktop web servers for site directors, staff, and teachers;
    • System administration (Interoperating five servers:
      1. Linux,
      2. Irix,
      3. Windows NT 3.51,
      4. Windows NT 4.0, and
      5. Macintosh
      with office and lab systems - 18 Macintosh systems and 5 Windows 95 systems);
    • Conversion of Newton Major BBS educational resources to HTML for publication on WWW.
    
    

• University of North Carolina at Greensboro,
  Instructional & Research Computing, Greensboro, NC, 1991 - 1995
  • Lab Assistant, part-time, Student, SPRING 1991 - SPRING 1995,
    
    • Maintained operation of University computer lab facilities [Apple Macintosh, PC Clones, & Unix/VMS terminals],
    • assisted students and faculty with usage of various applications and lab operations.
    • Recipient of Most User-Friendly Award.
    • Designed, developed and maintained the IRC Microcomputing at UNCG Lab Web Pages. Including imagemaps for locating and identifying labs on UNCG campus.
  • Workshop Instructor, Assisted with workshops on World Wide Web, Usenet News, Email for the IRC sponsored Guilford County High Schools: Information Superhighway Workshops, Fall 1999

INDEPENDENT CONSULTING

• Mark J. Katz, DDS, MDS, Aug. 1999
  Local Area Network configuration for use of Dolphin Imaging software to manipulate patient data from two systems (Laptop and Desktop). Configured laptop to use Dolphin Imaging software in either local or networked modes, and developed Visubal Basic 6.0 application (DolphinSelector) to prompt, configure, and launch Dolphin Imaging for Network or Local mode.
• Thomas Direct Sales, New Jersey, Aug. 1999 - Oct. 1999
  RedHat 6.0 Linux Consulting, DNS configuration for 15+ domains, security and configuration analysis, RPM upgrades including latest kernel.
• Andrew Cowan, Reidseville, NC, 1997 - 1999
  Configuration and management of SOHO LAN with firewall, routing and gateway using Linux to share one modem connection to the Internet and provide a crossplatform development environment for web applications using Windows 95/98/NT and Linux systems.
• JustUs Productions, Aug. 1997 - Jan. 1998
  Designed, developed, and hosted JustUs Productions' web site. JustUs Productions was a gaming convention production company that has since gone out of business. Access to an archive of the originally developed web site is available upon request.
• DigiByte, July 1997 - October 1997
  Designed and developed Carolina Aircraft, Inc. web site. Including development of Perl web application to provide an authoring utility for adding new Aircraft for Sale Specifications web pages including photographs to the site.
• Association for Computing Machinery, UNCG - Student Chapter, April 1996 - December 1996
  ACM SIGLINK Chair and Webmaster, developed and maintained student chapter ACM World Wide Web pages, 1 - 2 hr/wk. Volunteer work.
• Guilford Technical Community College,
  Small Business Assistance Center , Instructor, Greensboro, NC, August 1995
  Taught Introduction to Internet class w/ business perspectives.
• Radiation Zone, Greensboro, NC, 1995
  HTML consulting and development of WWW Perl/CGI searcher script for performing key word searches on local web pages. Used in the first iterations of the Enzian Film Festival web site. Volunteer work.
• Wilcom Graphics Applications, Greensboro, NC, June - November 1994
  Designed, developed, and tested Laser Positive^TM marketing demonstration using HyperCard; authored and tested Laser Positive^TM Tutorial.  Laser Positive^TM is a Macintosh CAD tool developed by WGA specifically for T-Shirt design with support for printing color separations.
• European Conference on Hypermedia Technology, Edinburgh, Scotland, UK, September 1994
  Computer systems setup, network services troubleshooting, stage and conference setup and breakdown, conference guide and gopher, free attendance to conference events and classes.
  Student volunteer.
• Compaq Egypt, Zamalek, Cairo, EGYPT, July - August 1987
  • Trained adult students in the use of DOS, Lotus 1-2-3, and WordStar.
  • Developed written training materials for DOS commands and utilities.
  • Provided on-site training for staff at ARCO/SUEZ.

RESEARCH/STUDY

• Home Local Area Network, 1991 - Present
  • System administration of home LAN using Netware and TCP/IP to interoperate Linux, Windows 95, Windows 98, Windows NT, and Macintosh systems.
  • Management of Internet services for class C network for iw.org and lemma.net domains.
  • Migration from 14.4 term/SLIP through 128Kbps ISDN with PPP dial in capabilities.
  • Research and software evaluation/training:
    • Visual Basic 5.0,
    • Visual Cafe 2.0,
    • samba,
    • perl5,
    • apache
    • msql
    • ftpd
    • SOLID sql server
    • java/jdbc, named
    • sendmail.
  • Providing Internet services and support for friends and family.
• Clearinghouse for Networked Information Discovery and Retrieval (CNIDR), SPRING 1993
  • Preliminary work on whois++ project, distributed directory services system for the Internet;
  • General Data Elements Research;
  • Internet Engineering Task Force (IETF) Conference in Columbus, OH, April 1993 - User Services Area
• UNCG, Physics Department, SPRING 1995
  • Physics Astronomy Course Material converted from slides, handouts, etc. to World Wide Web.
  • Included scripting and forms generation for Course Evaluation and development of two online exams with dynamic feedback using database of questions, answers, and reference chapters.
  • Implemented with state saving CGI programs using Perl and msql on apache web server for Linux.

PRESENTATIONS

• Open Source Solutions & Alternatives, Oct. 16, 1998
  An introduction to Open Source with a slant towards usage with Windows NT. Presented at the Piedmont Triad NT Users' Group with Matt Tuttle.

• WebDesign, FALL 1996
  Demonstrated underlying architecture behind client/server web publishing and presented design issues for implementation of cross-indexed web documents - including multiple audiences, navigational issues, client browser and computing limitations and concerns, etc. Provided through ITEC - UNCG.

• World Wide What?, FALL 1994 & SPRING 1995
  Presented an introduction to the World Wide Web, HTML, & CGI. Provided through the UNCG Student Chapter of the Association for Computing Machinery.

• Internet Seminar & Roundtable, FALL 1993
  Presented introductory material regarding Internet technology; reviewing File Transfer Protocol, Telnet, Usenet, hytelnet, gopher and emerging World Wide Web technologies. Seminar followed by roundtable informal question and answer session. Provided through the UNCG Student Chapter of the Association for Computing Machinery.

TRAINING

• DHTML & Javascript
  March 2000; DBBasics, Inc.
• MS FrontPage 98
  April 1999; Cedalion Education, Inc.
• MS Project 98
  October 1998; Cedalion Education, Inc.
• Accelerated Training for TCP/IP & MS Windows NT Server 4.0
  October 1998; Cedalion Education, Inc.
• Accelerated Training for MS Windows NT 4.0
  April 1998; Cedalion Education, Inc.
• Principles of Database and Knowledgebase Systems (CSC-570)
  SPRING 1997, UNCG

EDUCATION

• BS, Mathematics, University of North Carolina at Greensboro, May 1995
  • Association for Computing Machinery, Student Chapter
    Secretary, 1993-1994; SIGLINK Chair, SPRING 1995
  • International Student Association, Student body representative, 1988-89
  • Deans List

SKILLS / TECHNICAL PROFICIENCIES

• Operating Systems Key
  Windows: MS Windows - 3.x, 95; MS Windows NT Server and Workstation - 3.51, 4.0; MS Windows 2000 Professional & Server
  Macintosh: MacOS 7.1 - 7.5.5;
  Unix: Irix 5.x; Linux 1.x - 2.x (Caldera, Corel Linux, RedHat 4.x, 5.x, 6.x); Ultrix; SunOS 5.x (sparc);
  DOS: MS Dos 4.x - 6.x
  VAX VMS

• Internet/Intranet:
  Interoperating Linux, Irix, SunOS, MacOS, Windows (3.x,95,NT); Web Servers (NCSA httpd [U], Apache httpd [U], CERN httpd [U], MS IIS 4.0 [W], WebStar [M], Java Web Server [W]), CGI programming (java,sh,C,perl,servlets) [U], Windows Networking [W], Samba [U], AppleTalk [M/U], DNS [W/U], NFS [M/W/U], sendmail [U], popmail [M/W/U], SLIP/PPP [M/U/W], firewalls [U], IP masquerading [U]

• Development:
  Perl versions 4 and 5 [U], Symantec Visual Cafe [W], C [M/U/V/D], C++ [U], HTML [M/W/U], CGI [W/U], vi [U/W], Sun's Java Development Kit versions 1.0.2 and 1.1 [M/U/W], DHTML [W/U], Turbo Pascal [D], MPW Pascal [M], assembly language and VAX pascal [V], EditPlus [W], S-Designor [W], Power Builder 4.0 [W], Visual Basic 5.0 [W], MS FrontPage 1.0, 97, 98, 2000 [W] Javascript [W/U], ActiveState Perl Win32

• Applications:
  Netscape Navigator (1.x - 4.x) [M/W/U], MS Internet Explorer 2.x - 5.x [M/W], MS Project 98 [W], lynx [U], Fetch [M], WS FTP [W], ncftp [U], InContext WebAnalyzer [W], StarOffice [U], MS Office 95 & 97 & 2000 [W], MS Office 6.x [M], Corel Perfect Office [M/W], Adobe Photoshop [M/W], Adobe Acrobat Reader [M/W/U], Paintshop Pro [W], Timbuktu [M/W], VNC [W/U], Symantec PC Anywhere [W] Tango/Butler [M], HyperStudio [M/W], HyperCard [M], SOLID Database Web Engine [W/U], DataRamp JDBC/ODBC bridge [W/U], msql 1.x [U], MS SQL 6.5 & 7.0 [W], KDE [U], GNOME [U], bru (Backup & Retrieval Utility) 8.x, 14.x [U],